A drone safety management system (SMS) is critical to building a safety culture in the organization. Security expert Fred Roggero explains how to develop an effective SMS.
Don‘t Flying blind – The four pillars of safety management
By: Dawn MK Zoldi (guest author)
A solid safety management system (SMS) will drive an organization forward‘s safety culture. As a business-like systematic approach to managing security risks, an SMS provides an organized way to set goals, create plans, and measure a business‘ Performance. The International Civil Aviation Organization (ICAO) organizes the SMS concept according to four pillars: politics, safety risk management, safety guarantee and advertising. Security expert Fred Roggero (retired Major General USAF) President and CEO of , a customer-focused professional services company headquartered in McLean, Virginia, reviews these pillars.
politics. The guideline consists of a written procedure that a company defines for its business operations or, as Roggero, the former chief security officer of the US Air Force puts it. “What you say you will do. “For SMS this means recording security processes and procedures. First, codify who the responsible manager is. WHO‘s responsible? WHO‘Should the responsible leader be praised when things are going well or held accountable when things are not going well? “Companies should determine if they already have an in-house security expert, if they need to hire someone, or if they just accept the risk (* the latter is the throw-away measure!). “Even if you don’t have a responsible manager or a security policy at all, technically you still have an SMS. It‘It’s just not very good. Have fun explaining the FAA. ”
The policy also describes the security practices that the organization should adhere to. Good SMS guidelines contain at least relevant legal requirements. For operation in Part 107, the operating guidelines in Circular 107-2A (Pre-Flight Checks, Pilot Fitness and Equipment Maintenance, etc.) should provide actual practice.
Security Risk Management. Risk management requires an organization to conduct a thorough study of its business to identify potential hazards or risks and then take remedial action. Security risk management is at the heart of any SMS as it enables a company to find a structured and systematic way to:
• Identify the hazards and security events to which it is exposed.
• Examine and analyze them to identify and understand the risks. and
• Finding ways to manage these risks and reduce them to an acceptable level.
Roggero says: “Risk identification is about determining in advance “What can go wrong. “Are you flying in or near controlled airspace, air traffic, other property that could be damaged, physical obstacles like trees, etc.? If the answer to any of these risks is yes, determine how For example, if privacy issues arise because the operation is taking place near a residential area, inform residents that you will be flying.
Regular training can also help reduce risk. SMS training should educate people about SMS concepts, employee responsibilities, and performing the required activities with competency. “There are tons of great training resources available on SMS. The is one of them, ”says Roggero, who has been a UAST member since 2017. UAST is an industry-government partnership committed to the safe operation of UAS in the national airspace system and their safe integration with data-driven security enhancements to support collaboration between members of the UAS industry. UAST has created a must-read .
Security guarantee. “Safety assurance is about going back and making sure that the remedies you put in place actually work. This is where audits or pulse tests with your team come into play, ”explains the general. Many companies lack follow-up measures to implement security policies. They often compound this flaw by not continuously evaluating the effectiveness of their safety programs or culture. If things are going well, this should reassure you that the SMS your team has created up to this point is working. If it doesn’t work, fix it. “Find out from your employees how your safety program actually works – otherwise you will be flying blind. “Fight for feedback.
Roggero also advises “If you say you are going to do something, do it. “If your policy says you are capturing what you learned, have you captured it and put it back into your training program to avoid future mistakes? SMS is a continuous improvement process that requires re-evaluation and restructuring over time. It‘s never one and done.
promotion. “Advertising requires top-down communication in every company about security, ”said the general. Everyone needs to understand your company’s security goals, policies, and practices, as well as your company’s results‘s SMS. The latter may be surprising. Roggero encourages executives to transparently report the results of audits to employees, investors, current and potential customers, and other key stakeholders. “This will help establish a safety culture in your company, ”he suggests. An organisation‘The highest level of management drives cultural change within the company by not being afraid of difficult discussions when processes can be improved. Managers not only have to speak the conversation, but also lead it.
Development of a drone safety management system
When a UAS company implements these four pillars, SMS becomes the core of their safety culture and this eventually becomes the norm for people carrying out the mission. An unsafe culture carries the risk of potential loss of business and reputation. Legal fees and claims for damages; medical expenses; Loss of use of equipment and time of injured workers (loss of income); increased insurance premiums; and possible fines. “Ultimately, however, security is about protecting people, which is a company’s most valuable asset, ”says Roggero. A robust SMS shows your stakeholders (employees, customers, investors, and regulators, as well as the public) that you are serious about taking care of their wellbeing while being safe, compliant, and profitable.
Having a text message is not the right thing to do. It‘It is wise to do.
Dawn MK Zoldi (Colonel, USAF, retired) is a licensed attorney with 28 years of active military and federal service in the Air Force Department. She is an internationally recognized expert on the law and politics of unmanned aircraft systems, columnist for Law-Tech Connect ™ for Inside Unmanned Systems magazine, recipient of the Woman to Watch in UAS (Leadership) Award 2019 and CEO of P3 Tech Consulting LLC. You can find more information on their website at: https://www.p3techconsulting.com