Superpedestrian, the startup that equips e-scooters with self-diagnostic software, is updating its product and preparing for a major expansion into 10 new cities within the next two weeks.
Superpedestrian is considered an up and coming player in the world of micromobility due to its handling of safety issues. The company has developed an AI built into the vehicle that monitors and corrects scooter safety issues in real time. The next-generation operating system, code-named “Briggs”, that provides these upgrades is being uploaded to its global fleet of LINK e-scooters. It includes improvements to geofencing capabilities and battery life, making Superpedestrian more attractive to cities looking for partners who can ensure safety and reliability.
“In its short lifespan, the scooter market has developed from a B2C to a B2G market [business-to-government]”Said David Zipper, visiting scholar at the Taubman Center for State and Local Government at Harvard Kennedy Center.” The trend has been for cities to reduce the number of concessions they give to scooter riders, which increases the pressure on scooter riders to unite You can’t really exaggerate the importance of which technologies rise and fall and how companies position themselves. “
Superpedestrian is one of the underdog e-scooter companies looking to partner with cities like New York that will be sharing the details shortly E-scooter pilot program in the Bronx. Micromobility giants like Bird, Lime and Voi have also placed bids.
The company currently operates in cities across the United States, including Seattle, Oakland, San Jose, and San Diego, as well as European cities such as Madrid and Rome.
“Cities love our 100% compliance record,” Ross Ringham, EMEA communications director for Superpedestrian, told TechCrunch. “We have not been censored, suspended or expelled from any of our markets. We believe it is important to work hand in hand with regulators to provide a successful service. “
Today’s city officials are most concerned about complaints about scooters cluttering sidewalks. So it would be an attractive value proposition for Superpedestrian to be able to clear the sidewalk immediately or diagnose a broken scooter and call someone to pick it up.
The LINK scooters are powered by a VIS (Vehicle Intelligent Safety) system that combines AI, 73 sensors and five microprocessors to perform 1,000 vehicle health checks per second of a trip. The software constantly monitors itself and corrects itselfLook out for brake issues, battery cell temperature imbalances, sever internal cables, and water ingress.
“VIS is just as big a change in scooter safety as the car seat belt, which has undergone over four million miles of testing and service since 2013,” said Ringham. “As a result, we have had no vehicle recalls or manufacturing defects anywhere in the world.”
The new update also includes a 22% faster geofence response, three times the capacity for onboard geofences and seven times the precision in terms of geofence accuracy. This means that the scooter can better recognize a restricted zone and improve the compliance of the driver by slowing down the speed and prohibiting driving or parking in certain areas.
The fact that these calculations are performed in real time locally on the scooter itself explains the speed and accuracy of the LINK system, which was first discovered to respond in just 0.7 seconds and just 4.6 meters from a geofence problem. Other scooter companies typically rely on cloud computing to calculate and enforce geofences. This can be too slow to prevent drivers from speeding through pedestrian streets or heavy traffic.
“Our competitors typically buy off-the-shelf products and typically use white label apps,” said Ringham. “We don’t outsource security that way, which means that the flow of information from our operations team and global fleets are used by our development teams to maintain continuous improvement.”
Companies like Bird, Atom and Joyride offer white label operating systems that independent operators can use to launch their own ridesharing and manage fleets. Not many players, however, offer the kind of security-focused technology that you see with LINK.
According to founder and CEO Assaf Biderman, the development teams also create detailed logs to improve performance with each update, so the scooters get smarter over time. The aggregated and anonymized data collected by LINK’s onboard software is also shared with partners in the city to help them develop better infrastructure to support this new form of transport.
“If a city partner comes to us with a new idea, we can easily add it thanks to VIS,” Biderman said in a statement. “This means ever better vehicles for drivers, better protection for pedestrians and more robust safety performance for cities. Cities shouldn’t ask for anything less for their citizens. “