Apple has launched a new “iPhone 11 Display Module Replacement Program for Touch Issues” that will address the issues of several users who have experienced touch issues with their devices. This new program fixes the “small percentage” of iPhone 11 displays that no longer respond to touch input for free when certain conditions are met.
“Apple has found that a small percentage of iPhone 11 displays may become unresponsive to touch due to a problem with the display module. Affected devices were manufactured between November 2019 and May 2020. “
Apple accepts that there are some iPhone 11 devices with defective display modules. These phones were manufactured between November 2019 and May 2020. If your device is affected, you can have it serviced here for free.
First of all, you need to enter your phone’s serial number into the serial number on the Apple Support site to see if your iPhone 11 is eligible for the program. After you’ve verified that you can get a free solution, you need to find an Apple Authorized Service Provider, make an appointment at an Apple retail store, or contact Apple Support for a mail-in service through the Apple Repair Center arrange where your device is to be checked prior to service.
You should also back up your iPhone 11 to iCloud or your computer and make sure it doesn’t have a cracked screen as this issue needs to be reserved before service. Yes, there may be costs for this repair.
Even so, it’s cool to know that Apple has a good plan to fix your device. We also hope that Cupertino will fix other issues affecting the latest iPhone 12 lineup, including deleting 5G and LTE services and the latest one that is now draining the phone’s battery.
Source Apple Support